Terms of Service (Including Event Push Notifications)

Article 1 (Purpose)
These Terms of Service (hereinafter "Terms") establish the rights, obligations, and responsibilities between DragonHeart Studios Ltd. (the "Company") and its Members, and address other necessary matters regarding the use of games and related services provided by the Company.

Article 2 (Definitions)
Section 1. The terms used in these Terms are defined as follows:
a. "Company" means the operator that provides Game Services through wired and wireless communication networks.
b. "Member" means a person who agrees to these Terms, provides personal information, and thereby gains access to the Game Services.
c. "Game Services" means the services, customer support, information provision, and related services provided by the Company to Members through the Company's website, mobile game applications, and other platforms.
d. "Store" means application marketplaces such as the Apple App Store, Google Play Store, OneStore, or e-commerce intermediary websites or applications.
e. "Store Operator" means the entity that operates a Store.
f. "Paid Services" means the various digital products (including virtual currency, items, and other paid content) and services offered by the Company for a fee.
g. "Partner Services" means individual or integrated services provided in cooperation with entities offering chat services, such as Kakao, or social network services (SNS), such as Facebook.
h. "Payment Provider" means a company that provides electronic payment methods usable in the Store, such as credit card or mobile payment processing.
Any terms not defined in Section 1 above shall be interpreted in accordance with relevant laws and customary industry practices.

Article 3 (Disclosure and Amendment of Terms)
Section 1. The Company shall make these Terms available to Members by posting them in the Game Services menu or community section, or by providing a link to them, to ensure Members are informed of their contents.
Section 2. The Company shall implement appropriate measures to address Members' questions and inquiries regarding the contents of these Terms.
Section 3. To help individuals who wish to use the Game Services (hereinafter "users") understand these Terms before agreeing to them, the Company shall highlight important provisions using bold text or provide separate linked pages or pop-up screens to facilitate easier comprehension.
Section 4. The Company may amend these Terms to the extent permitted by applicable laws and regulations, including but not limited to the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.
Section 5. When amending these Terms, the Company shall specify the effective date, the content of the amendments, and the reasons for such amendments. The Company shall announce such amendments through available electronic means (including the Game Services homepage, Push Notifications, and community features) at least 7 days prior to the effective date (or at least 30 days prior for changes that adversely affect Members or involve significant matters) and shall continue such announcements for a reasonable period after the effective date.
Section 6. After announcing amendments to the Terms, the Company shall obtain confirmation from Members regarding their acceptance of the amended Terms. If the Company announces that failure to express either consent or refusal will be deemed as acceptance of the amended Terms, and a Member does not express refusal before the effective date, the Member will be deemed to have accepted the amended Terms.
Section 7. If a Member does not agree to the amended Terms, either the Company or the Member may terminate the Game Services usage agreement.

Article 4 (Rules Outside of Terms)
The Company may amend these Terms to the extent permitted by applicable laws and regulations, including but not limited to the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.

Article 5 (Operational Policies)
Section 1. To protect Members' rights and interests and maintain order within the game environment, the Company may establish Operational Policies for Game Services that address specific matters delegated within these Terms.
Section 2. The Company shall make these Operational Policies available to Members by posting them in the Game Services menu or community section, or by providing a link to them, to ensure Members are informed of their contents.
Section 3. When there is a significant change to Members' rights or obligations, or when changes to Operational Policies have the same effect as amendments to these Terms, the Company shall follow the procedures outlined in Article 3. However, prior notice requirements may be satisfied through the announcement method described in Section 2 above if the modification of Operational Policies:
a. Addresses matters specifically delegated within a defined scope in these Terms;
b. Relates to matters that do not affect Members' rights and obligations;
c. Does not fundamentally differ from what is stipulated in these Terms and falls within the scope reasonably foreseeable by Members.

Article 6 (Provision of Information on Identity and Transaction Conditions)
Section 1. The Company's identity information can be found on the download page in the Store.
Section 2. Transaction conditions for Paid Services are as follows. For other specific details, please refer to the information provided on the download and sales screens within the Store.
a. Provider: DragonHeart Studios Ltd.
b. Conditions of Use and Usage Period: As separately notified within the Game Services (if no usage period is specified, the usage period is considered to end when the Game Services terminate).
c. Method of Providing Goods: Items are immediately delivered to the game ID (character) that made the purchase.
d. Minimum System and Software Requirements: As announced for each Game Service.
e. Payment Amount and Method: As separately notified for each Game Service (when settling in foreign currency, the exchange rate and fees may cause the actual amount charged to differ from the displayed amount).
f. Effects of Subscription Cancellation or Contract Termination: In accordance with Articles 19, 20, 21, and 22 of these Terms.
g. Inquiry Method: Please inquire via email (forkerface3@naver.com).

Article 7 (Issuance of Accounts and Partner Services)
Section 1. The Company may issue accounts consisting of combinations of numbers and letters to Members for the smooth operation and management of the Game Services.
Section 2. The Company may cooperate with mobile messaging service providers or social network service (SNS) providers to enable Members to use services that incorporate Partner Services features.
Section 3. If a Member wishes to use a service that incorporates Partner Services features, the Company may obtain the Member's information from the relevant mobile messaging service provider or social network service (SNS) provider. The Member agrees that this information will be used to provide the services.
Section 4. If a Member changes their account with a Partner Services provider, they may lose access to usage records and other information associated with the Partner Services used with their original account. The Company bears no responsibility for such loss.
Section 5. If a Member needs to modify, view, or confirm information related to their use of Partner Services, they should contact the relevant Partner Services provider directly.

Article 8 (Community Services)
Section 1. The Company may provide forum services (hereinafter "Community Services") to allow users to freely exchange opinions and foster relationships.
Section 2. If a Member joins a specific community to use the Community Services, their information may be disclosed to forum administrators and staff as necessary for operational purposes.
Section 3. Community Services are provided through integration with external platforms. If a Member loses their membership status on a relevant platform or withdraws from it, the Community Services may no longer function properly.
Section 4. The Company may establish Operational Policies for Community Services to protect Members' rights and maintain a healthy service environment. Members are obligated to comply with these policies. The Company will post these Operational Policies on the Community Services webpage to ensure Members are informed of their contents.

Article 9 (Application for Use and Restrictions)
Section 1. Users who wish to become Members must apply by providing the information required for the Game Services and agreeing to these Terms.
Section 2. The Company may reject applications for use under any of the following circumstances:
a. Use of another person's information or theft of a mobile device;
b. Use of the Game Services for criminal purposes as defined by criminal law;
c. Use of the Game Services in violation of the Youth Protection Act;
d. Use of the Game Services in a country where the Company has not yet decided to provide services;
e. Use of the Game Services for profit-seeking purposes;
f. Use of the Game Services for other purposes that violate applicable laws.
Section 3. Once the Company confirms that a Member has agreed to these Terms and completed the required information input, and there are no grounds for refusal, it will immediately grant access to the Game Services. However, if grounds for rejection are subsequently discovered, the Company may restrict use or terminate the contract in accordance with these Terms.
Section 4. In accordance with relevant laws and regulations or the age rating policies of the applicable Application Store, the Company may accept or reject an application based on the user's age.

Article 10 (Personal Data Protection and Management)
Section 1. The Company shall endeavor to protect Members' personal data, including account information, in accordance with relevant laws and regulations. The protection and use of Members' personal data are subject to applicable laws and the Company's separately published Privacy Policy.
Section 2. Nicknames, photos, status information, and other content entered by Members may be disclosed to other Members for communication and competition purposes.
Section 3. In accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection and its Enforcement Decree, the Company may, for the purpose of protecting personal data, terminate the contract and destroy the personal data of Members who have not used the service for one consecutive year, or take necessary measures to store such data in a separate database. In such cases, the Company will notify the Member 30 days prior to taking these measures, specifying the expiration date of the data retention period and details of the personal data affected.
Section 4. Notwithstanding the provisions of Section 3, the Company may retain a Member's personal information for a specific period as stipulated by other laws or at the Member's request.
Section 5. The Company is not responsible for any information, including account information, that is disclosed due to a Member's own negligence.

Article 11 (Company's Obligations)
Section 1. The Company shall comply with relevant laws and shall perform its rights and obligations under these Terms in good faith.
Section 2. The Company shall protect Members' personal information to ensure the secure use of the Game Services and shall publish and adhere to its Privacy Policy. The Company will not disclose or provide Members' personal information to third parties except as stipulated in these Terms and the Privacy Policy.
Section 3. To provide continuous and stable Game Services, the Company shall make immediate and reasonable efforts to repair or restore service in the event of equipment failure, data loss, or other similar disruptions. However, this obligation does not apply in cases of unavoidable natural disasters, emergencies, or technical defects and failures that cannot be resolved with currently available technology.

Article 12 (Member's Obligations)
Section 1. Members shall not engage in any of the following activities:
a. Providing false information when applying for use or updating account information;
b. Misappropriating another person's information;
c. Impersonating an employee, operator, or other representative of the Company;
d. Altering information posted by the Company;
e. Creating, distributing, using, or promoting programs, devices, or tools not provided or approved by the Company;
f. Infringing on the copyrights or other intellectual property rights of the Company or any third party;
g. Damaging the reputation of the Company or any third party, or interfering with their business operations;
h. Disclosing or posting obscene or violent content, including text, images, audio, or other information that violates public order and morals;
i. Selling, transferring, or otherwise monetizing game data, or using it as collateral, leasing it, or otherwise treating it as an item of property;
j. Using the Game Services for profit, commercial purposes, advertising, political activities, or similar purposes without the Company's consent;
k. Engaging in any other activity prohibited by law or inconsistent with generally accepted social norms and customs.
Section 2. Members are responsible for reviewing and complying with these Terms, Game Services announcements, and all other notices issued by the Company.
Section 3. The Company may specify in its Operational Policies additional details regarding prohibited activities described in Sections 1 and 2 above, as well as restrictions related to:
a. Names used within the Game Services, including character names and guild names;
b. Chat content and communication methods;
c. Forum usage;
d. Gameplay behavior;
e. Other matters deemed necessary by the Company for Game Services operations, provided such restrictions do not unreasonably infringe upon Members' fundamental rights to use the Game Services.

Article 13 (Service Changes and Content Modifications)
Section 1. The game world provided to Members through the Game Services is a virtual world created by the Company, and the Company maintains broad authority over the production, modification, maintenance, and repair of all Game Services content.
Section 2. The Company may modify (patch) the Game Services based on operational or technical needs and will provide notification of such changes (patches) through the Game Services' interface or community announcements. The Company is not liable for any losses incurred by Members due to changes in the Game Services, including any loss of anticipated benefits.

Article 14 (Provision and Interruption of Services)
Section 1. Game Services will be provided in accordance with the Company's operational policies for a limited duration.
Section 2. Downloading or using the application via mobile networks may incur data usage fees charged by your mobile carrier; therefore, using WiFi networks is recommended.
Section 3. Notwithstanding the provisions of Section 1, the Company may temporarily suspend Game Services and shall have no obligation to provide such services during the following circumstances:
a. When necessary for maintenance, repair, replacement, regular inspection of information and communication equipment, or for modifications to Game Services content;
b. When necessary to counter hacking attacks, electronic intrusions, communication failures, abnormal Game Services usage patterns by Members, or to address unexpected Game Services instability;
c. When normal Game Services cannot be provided due to natural disasters, emergencies, power outages, equipment failures, or excessive server load;
d. When required due to Company reorganization, merger, business transfer, business closure, deterioration of Game Services revenue, or other business needs.
Section 4. For scheduled maintenance under Section 3(a), the Company may suspend Game Services at specific times on a weekly or bi-weekly basis. In such cases, the Company will provide notice at least 24 hours in advance through the Game Services homepage or community announcements.
Section 5. For situations under Section 3(b), the Company may suspend Game Services without prior notice. In such cases, the Company will provide notification after service has been restored through the Game Services homepage or community announcements.
Section 6. The Company is not responsible for any damages incurred by Members in connection with their use of free services provided by the Company. However, this limitation does not apply to damages caused by the Company's intentional acts or gross negligence.
Section 7. In situations described in Sections 3(c) and 3(d), the Company may suspend all Game Services due to technical or operational needs. The Company will announce such suspensions 30 days in advance through the Game Services homepage or community announcements. If advance notice is not possible due to unavoidable circumstances, the Company may provide notification afterward.
Section 8. If the Company terminates Game Services pursuant to Section 7, Members shall not be entitled to compensation for free services, Paid Services with no remaining usage period, or time-limited items.

Article 15 (Collection of Information)
Section 1. The Company may retain all chat communications between Members within the Game Services. The Company will only access this information when necessary for dispute resolution, complaint handling, or maintenance of game order between Members. This information is exclusively held by the Company and cannot be accessed by third parties unless authorized by law. Before accessing such information, the Company will notify the individuals involved of the reason for and scope of the access. However, if the Company needs to access a Member's chat information to investigate, address, or confirm instances of account impersonation, real-money trading, verbal abuse, in-game fraud, exploitation of vulnerabilities, violations of applicable laws, or material breaches of these Terms, the affected Member will be notified after the access has occurred. This post-access notification will explain the reason for accessing the information and identify the specific portions reviewed.
Section 2. Public chats involving multiple Members are exempt from the notification requirements described in Section 1.
Section 3. The Company may collect and utilize device information, operating system information and version, communication service provider information, and service usage records for the purposes of improving Game Services operations and ensuring program stability.

Article 16 (Information Provision and Advertisements)
Section 1. The Company may display advertisements within the Game Services through banner ads, product placements (PPL), payment portals, and other methods. By agreeing to these Terms, Members are deemed to have consented to the display of such advertisements. These advertisements may link to websites or pages operated by third parties, and the Company makes no guarantees regarding the reliability, stability, or security of these third-party sites. The Company is not liable for any loss or damage resulting from Members' participation in advertisers' promotional activities or from communications or transactions with advertisers.
Section 2. The Company may send various information, including event announcements, to Members who have consented to receive such communications via email, SMS/LMS, or push notifications. Members may opt out of receiving advertisements at any time, and the Company will not send advertising materials to Members who have opted out.

Article 17 (Copyright Ownership)
Section 1. The copyright and other intellectual property rights to content created by the Company are the exclusive property of the Company.
Section 2. Members may not copy, transmit, publish, distribute, broadcast, or otherwise use, for profit-making purposes, any information obtained through the Game Services to which the Company or other applicable rights holders hold intellectual property rights, nor may they allow third parties to use such information, without prior approval from the Company or the applicable rights holder.
Section 3. For user-generated content that is not integrated with the Game Services (such as posts on general bulletin boards), the Company shall not use such content for commercial purposes without the explicit consent of the Member, and the Member may delete such user-generated content at any time.
Section 4. If the Company determines that content posted or submitted by Members within the Game Services violates these Terms or the Operational Policies, it may delete such content or refuse its publication or registration without prior notice.
Section 5. If a user's legal rights are infringed upon by information posted on bulletin boards operated by the Company, the user may request that the Company delete the relevant information or publish a rebuttal. In such cases, the Company will promptly take the necessary action and notify the requesting User.

Article 18 (Payment and Settlement)
Section 1. The price of Paid Services is as displayed in the in-game store; however, when paying in foreign currencies, exchange rates and processing fees may cause differences between the expected payment amount at the time of purchase and the final amount charged.
Section 2. Members must pay all charges according to the policies and methods established by the Store Operator or Payment Provider.
Section 3. Payment limits may be adjusted based on the policies of the Company, the Store Operator, the Payment Provider, or applicable government regulations.

Article 19 (Refund Policy)
Section 1. Members who have purchased Paid Services may request a refund within 7 days of the purchase date.
Section 2. Members may not request a refund, as specified in Section 1, in any of the following circumstances:
a. If the goods are lost or damaged due to the Member's fault;
b. If the Member has used or partially consumed the goods;
c. If the item cannot be resold after a certain period;
d. If the packaging of reproducible goods has been damaged;
e. If the goods are intended for immediate use or are applied immediately after purchase;
f. If the items are virtual items obtained during gameplay;
g. If any portion of bonus items (goods, points, mileage, or items) received with a purchase has been used;
h. If any portion of items sold in bundles has been used;
i. If opening the package constitutes use of the item, or if the item's value is determined upon opening;
j. If the goods or items were provided free of charge by the Company to the Member;
k. If the Paid Services were received as a gift from another person;
l. In other cases specified by law for transaction security.
Section 3. For non-refundable goods, the Company shall clearly indicate this fact on the product packaging or in a location easily visible to Members, or provide trial products, to ensure that Members' refund rights are not unfairly restricted. If the Company fails to take these measures, Members may still request a refund despite the refund restrictions listed above.
Section 4. Notwithstanding Section 2, if the Paid Services do not match their description or advertising, or the terms of the contract, Members may request a refund within 3 months from the date of purchase or from when the Paid Services became available, and within 30 days from when they discovered or should have discovered the discrepancy.
Section 5. Members may request refunds verbally, in writing (including electronic documents), or by email.
Section 6. If a minor purchases Paid Services without their legal guardian's consent, the minor or their legal guardian may request a refund from the Company. The Company reserves the right to request documentation verifying the requester's status as the minor's legal guardian. However, refunds may be denied if the purchase was made using funds the minor was authorized to spend or if the minor fraudulently misrepresented themselves as an adult. The determination of whether a purchaser is a minor will be based on the registered name of the device used for the purchase.

Article 20 (Refund Process and Effects)
Section 1. After a Member expresses their intention to request a refund, the Company shall immediately reclaim the Member's Paid Services and refund the amount paid within 3 business days of the reclamation, using the same payment method. If a refund via the original payment method is not possible, the Company will provide advance notice to the Member. For payment methods requiring confirmation of receipt, the refund will be processed within 3 business days of such confirmation.
Section 2. If the Company delays issuing a refund, it will pay interest on the delayed amount, calculated at the interest rate specified in the Act on the Consumer Protection in Electronic Commerce, etc. and its Enforcement Decree, for the period of the delay.
Section 3. If goods have been partially used or consumed, the Company may deduct from the refund an amount equivalent to either the benefit received by the Member or the cost of supplying the goods.
Section 4. If a Member requests a refund, the Member is responsible for any costs associated with returning the goods. The Company shall not impose penalties or seek damages as a result of the Member's refund request.

Article 21 (Account Termination by Member)
Members wishing to terminate their Game Services agreement may do so through the account deletion process in the Game Services menu or by contacting Customer Service. Upon completion of the termination process, all of the Member's data (including scores, characters, and items) will be permanently deleted and cannot be recovered.

Article 22 (Account Termination by the Company)
Section 1. The Company may terminate a Member's account for violations of these Terms after providing prior notice to the Member. However, the Company reserves the right to terminate an account without prior notice if a Member violates applicable laws or intentionally, or through gross negligence, causes damage to the Company.
Section 2. In the event of termination under Section 1, the Member will lose access to all Paid Services and shall not be entitled to a refund or compensation for any resulting losses.

Article 23 (Service Restrictions)
Section 1. The Company may impose the following types of restrictions on a Member's use of Game Services. Detailed grounds for imposing restrictions may be specified in each game's Operational Policies.
a. Limited Account Restrictions: Temporary suspension of specific account privileges for a defined period.
b. Full Account Restrictions: Temporary or permanent suspension of access to the Game Services.
Section 2. If the Company imposes restrictions in accordance with these Terms, the Company shall not be liable for any losses incurred by the Member as a result of such restrictions.

Article 24 (Temporary Account Suspension)
Section 1. The Company may temporarily suspend an account pending the completion of an investigation when:
a. The Company receives a credible report that the account has been hacked or compromised;
b. The Company has reasonable grounds to suspect the user is using unauthorized programs, cheating, or engaging in other prohibited activities; or
c. Other similar circumstances arise that reasonably warrant temporary account restriction.
Section 2. After completing an investigation under Section 1, the Company will provide compensation to Members whose accounts were temporarily suspended, by extending their Game Services access for a period equal to the duration of the suspension. However, this compensation will not apply if the investigation confirms that the Member violated these Terms as described in Section 1.

Article 25 (Appealing Account Restrictions)
Section 1. A Member who wishes to appeal an account restriction must submit a written appeal to the Company, stating the grounds for the objection, within 15 calendar days of the date the restriction was imposed. The appeal may be submitted via email, written correspondence, or other similar means.
Section 2. The Company shall respond to the Member's appeal within 15 calendar days of receipt, providing an explanation for the restriction via email, written correspondence, or other similar means. If the Company cannot provide a full response within this 15-day timeframe, the Company shall notify the Member of the reason for the delay and provide an estimated timeline for resolution.
Section 3. The Company shall take appropriate corrective action based on the findings of the appeal review.

Article 26 (Liability for Damages)
Section 1. The Company shall be liable for damages caused to a Member resulting from the Company's intentional acts or gross negligence.
Section 2. A Member shall be liable for any damages caused to the Company resulting from the Member's violation of these Terms.

Article 27 (Refunds)
Section 1. If a Member requests a refund for directly purchased paid items (hereinafter "Purchased Items"), the Company shall process the refund or request payment cancellation from the Store Operator within 3 business days of receiving the request and reclaiming or deleting the Purchased Items from the Member's account. Refund processing fees, including bank transfer and payment gateway charges (hereinafter "Processing Fees"), will be deducted from the refund amount. If the remaining amount after these deductions is less than the Processing Fees, no refund will be issued.
Section 2. If an overpayment occurs due to the Company's error, the refund will be processed without deducting Processing Fees. If the overpayment occurs due to the Member's error, the Member shall be responsible for the Processing Fees.
Section 3. Charges incurred for downloading the application or using network services (such as mobile data or call charges) are not refundable.
Section 4. Items provided free of charge by the Company or received from other Members are not eligible for refunds.
Section 5. Refunds may be limited or denied if the service agreement is terminated due to the Member's violation of applicable laws or material breach of these Terms.

Article 28 (Limitation of Liability)
Section 1. The Company shall not be liable for its inability to provide the Game Services due to force majeure events, including, but not limited to, war, civil unrest, natural disasters, emergencies, or technical issues that cannot be resolved with currently available technology.
Section 2. The Company shall not be liable for Game Service suspensions, access issues, or account terminations resulting from the Member's actions or violations of these Terms.
Section 3. The Company shall not be liable for damages incurred by Members due to a telecommunications service provider's suspension or improper provision of services, unless such damages arise from the Company's intentional acts or gross negligence.
Section 4. The Company shall not be liable for Game Service malfunctions resulting from necessary and pre-announced maintenance, equipment replacement, regular inspections, or system updates, unless such malfunctions arise from the Company's intentional acts or gross negligence.
Section 5. The Company shall not be liable for issues caused by the Member's computer environment or network conditions beyond the Company's reasonable control, unless such issues arise from the Company's intentional acts or gross negligence.
Section 6. The Company shall not be liable for the reliability, accuracy, or content of any information, data, or facts posted or transmitted by Members or third parties within the Game Services or Community Services, unless such liability arises from the Company's intentional acts or gross negligence.
Section 7. The Company has no obligation to intervene in disputes between Members, or between Members and third parties, arising from or related to the Game Services, and the Company shall not be liable for any damages resulting from such disputes.
Section 8. The Company shall not be liable for damages related to free services provided within the Game Services, unless such damages arise from the Company's intentional acts or gross n